Enhancing Projects and Communication for Freelancers and Business Owners:
Clear, User-Centered UX Writing for the JobPay App
Client JobPay
A mobile app that lets freelancers and business owners work together on projects. Easily track hours worked and submit and receive payments with JobPay.
Role UX Writer
UX Writer for the Fundamentals of UX Writing Certification through UX Content Collective
Scope of Work & Impact Wrote all UX copy for a mock mobile application that allows freelancers and business owners to collaborate seamlessly, track hours and budgets, and manage payments.
Created UX copy for user flows in Figma and delivered 62 hi-fi wireframes
Wrote clear and concise UX copy in adherence to brand voice and tone guidelines, and provided feedback to designers
Created and maintained style guide for style, tone, and voice to ensure content is consistent across all platforms
Flows for freelancers and business owners
Onboarding Welcome and Log In Screens
Before
After
UX copy that provides immediate value-add information that encourages users to continue
Parallel verb use and headlines that provide succinct user benefits
Clear CTAs in alignment with style guide
Before
After
UX writing that manages user expectations so users are prepared for next steps
Added and wrote all field names and hint text
Clear CTAs in alignment with style guide
Flows for freelancers
Project Setup
Flows for freelancers
Dashboard
Flows for business owners
Join Project
Flows for business owners
Invoices
JobPay Style Guide
I wrote the full JobPay Style Guide
Includes documentation, examples, and rationale for Principles, Voice and Terminology, Tone, and Styles